Special Terms for this Auction

These items are located in Galax. Please Choose Your Pickup Location Before Bidding. Please note that a few items like pallets & really large items cannot be transferred to Dublin. There is a $3 per lot charge for all transfers to Dublin. Items will be ready in Dublin on Wednesday at 9 am.

PLEASE READ!!!!!!

1. Payments

All payments must be completed by Monday at 5 p.m. NO EXCEPTIONS! If you would like to pay cash you must call 276-530-1900 Saturday by 10 AM or email info@matthewsauctioneers.com.

2. Return Policy

Duration: You have 7 days to return an item, starting from the auction close date. For example, if the auction closes on a Friday, you have until the following Saturday to initiate a return.
Conditions & Refund Types:
- New: Items marked as "New" are eligible for a full refund upon return.
- Open Box: Items marked as "Open Box" qualify for a credit towards future purchases when returned.
- Used: Items marked as "Used" are sold AS-IS and are not eligible for return or refund. The exception to this is items also marked as "Tested," which receive the same return policy as "Open Box" items.

Please ensure your return is initiated within the specified timeframe to be eligible for the appropriate refund or credit.

AS-IS: Not returnable for any reason. The item may be damaged, used, non-working, or incomplete. All pallets are sold AS-IS. See the pallet section below.

3. Pickup Times & Transfers

Saturday.......9-4

Monday-Wednesday.........9-5 (we close from 12-1 for lunch on Tuesday-Wednesday)

Closed Friday

Most items may be transferred to Dublin for $3. Please select where you would like to pickup your items when you register to bid. The items will be ready for pickup in Dublin on Wednesday morning and must be picked up by Saturday at 4 PM.

4. Additional Fees

All sales will be subject to a 13.5% buyer's premium. A 5.3% VA State sales tax will be charged on all applicable items.

5. Pallets

All pallets are sold AS-IS. Please read the following pallet grades:

A-Grade: The pallets marked A grade are considered mostly new. We do not guarantee that you will not find something in the pallet that is damaged etc. All pallet sales are final.

B-Grade Pallets marked B grade are considered straight store returns. You may find new, used, damaged & non-working items. We have not tested or sorted these pallets in any way. Buying bulk pallets does involve some risk. It is highly recommended that you inspect the pallets in person before bidding. ABSOLUTELY NO REFUNDS OR CREDITS GIVEN ON PALLETS.

C-Grade Pallets marked C Grade have been sorted by one of our sorting teams. The items in these pallets were rejected for individual sale. Most or all of the items in these pallets will be damaged, non-working, missing parts, or of low value. Buying bulk pallets does involve some risk. It is highly recommended that you inspect the pallets in person prior to bidding. ABSOLUTELY NO REFUNDS OR CREDITS GIVEN ON PALLETS.

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